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Case Studies and White Papers | Best Practice | AXELOS

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Download your copy here. In order to automate server builds and achieve faster provisioning, Convergys decided to utilize a server automation suite. This white paper clarifies exactly what documentation you need, as well itkl outlining non-mandatory documents that are commonly used. itil white paper pdf download

You can compare your processes, functions and activities with best practice that other colleagues are using — by implementing ITIL.

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This report highlights a vendor-agnostic platform for self-service provisioning and workload life-cycle management across hybrid multivendor virtualized, private cloud, public cloud, and container-based environments.